Public holiday closures
The UK Border Agency in Syria and the visa application centre will be closed on the following days in 2012:
| Date |
Day |
Holidays 2012 |
| 1 January |
Sunday |
New Year’s Day |
| 8 April |
Sunday |
Easter Sunday (Western) |
| 15 April |
Sunday |
Easter Sunday (Eastern) |
| 1 May |
Tuesday |
Labour Day |
| 24 May |
Thursday |
In lieu of Jordan Independence day on 25 May |
| 3 June |
Sunday |
Queen’s Diamond Jubilee |
| 19 - 20 August |
Sunday & Monday |
Eid El Fitr* |
| 28 - 29 October |
Sunday & Monday |
Eid El Adha* |
| 15 November |
Thursday |
Islamic (Hijri) New Year |
| 24 December |
Monday |
Privilege Holiday |
| 25 December |
Tuesday |
Christmas Day |
| 26 December |
Wednesday |
Boxing Day |
|

NB: *These holidays are not normally announced until the last moment.

2 days will be confirmed as Embassy Holiday when precise dates of Eid are confirmed

As such, the Embassy will announce which days will actually be taken nearer the time.
Feedback & complaints
If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the
Feedback and complaints page on this website.
Security at the visa application centre
The following is not allowed into the visa application centre:
|
 |
All battery operated or electronic gadgets such as mobile phones, digital diaries, pagers, cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, palmtops or portable music players. |
 |
All bags such as travel bags, backpacks & suitcases. (Ladies handbags are allowed) |
 |
Any food item. |
 |
Weapons or explosive material of any kind. |
Only applicants will be allowed into the visa application centre; with the exceptions of children who should be accompanied by a responsible adult. Interpreters are allowed to accompany disabled visitors.
Please Note: There is no storage area at the visa application centre.
Data Protection Act
The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.