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- Customer Services
and Feedback
There is a Customer Service team at each Application Centre which
handles all the VISA procedure queries, Application status and
passport tracking. If you have queries or status tracking enquiry,
you should mark it to the attention of the Customer Service Team.
Customer Service - Damascus
Call center Telephone Number:+963116125270/ +963116125271
Email:info.uksy@vfshelpline.com
UK VISA Application center aims to provide an efficient service
to our Applicants. If you have complaints, feedback or suggestions;
we would like to know about it as soon as possible. We shall acknowledge
promptly and ensure a comprehensive and timely redress of your
voice to the best of our ability. We will take your complaints/
suggestions and feedback seriously and will revert to you within
2 working days. If we cannot give you a complete reply within
the stipulated timeframe then we will keep you posted on the tentative
date and time of revert and the status of progress.
Duty Manager - Damascus
Email:feedback.UKDAM@vfshelpline.com
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